Q: How do I make payment?
A: Once your order details have been finalized, you can transfer the payment to a POSB account via ATM transfer, cheque deposit or online banking.
Q: What does your rainbow cake taste like?
A: Our rainbow cake is a multi layer cake with food coloring, and doesn't actually taste like an assortment of flavours for different layers, just 1 flavor for the entire cake. The texture is more towards a pound cake texture as opposed to a light chiffon cake.
Q: Do you have a minimum order for quantity?
A: Our minimum order for cupcakes is 12.
Q: What is the average cost of 12 cupcakes, or a cake?
A: Our prices depend on the intensity of customization for your uniquely chosen designs so please send us an email with your specifications and we'll get back to you with a quote!
Expect prices starting from $50++ onwards for 12 cupcakes, 8" rainbow cakes from $85+ onwards and 2 tiereds at $250++ onwards.
Q: How much notice do we need to give in advance if I want to place an order?
A: We advice placing orders at least 3 weeks in advance, that would be the best lead time. But we have no "minimum time" and are are willing to accommodate last minute orders if we can, just drop us a mail to enquire!
Q: Do you deliver? Or if so, how do I collect my order?
A: All orders are to be self-collected at Upper Thomson, delivery is not provided unless over $350 per order, subject to extra charges.
Q: Can you do *insert design here* this orthat design for me?
A: Sure! We will try our best to customize your order as close to what you have in mind as possible! Please include accurate reference pictures with an informed description in your order form, for best results. We can do all sorts of designs, from colorful children cupcakes to classical, elegant wedding cakes.
Q: How long can your cakes last?
A: In Singapore's hot weather, they won't last very long at all, but as long as they remain in a cool air-conditioned temperature (22 degrees and below preferably), there will be no problem. I suggest consuming them as soon as possible upon collection, but our cakes can be kept for up to 4 days and cupcakes 2 days.
For any other questions that are not listed here, please use the Enquiry form provided on the sidebar to your right!