PLEASE NOTE:We will away from 21st to 24th September, and will resume customizing cakes on 25th September. Thank you! :) .
If you're getting a cake from us, and you're not quite sure how to properly handle / store your delicate customized cake, please refer to the points highlighted below to ensure everything runs smoothly from the moment you collect your cake until the point of your cake-cutting session!
Bear in mind that cakes will melt or lose it's structure if it's not handled with care, and refunds will not be given due to negligence. When the cake leaves our hands, it becomes your responsibility. So read on, & happy cake cutting!
♥ STORAGE: Store the cakes at 22 degrees or cooler.
Cakes melt fast, so make sure they're always kept in a cool place. We store our cakes in a cold air-conditioned room, a fridge is not necessary or recommended as the texture and taste will be affected.
♥ COLLECTION: Have more than just 1 person to collect your order.
Our boxes are quite large, so ideally you should have at least 2 people to collect the item. When driving, you can leave cupcakes in the backseat of your car (never in the boot!). But with cakes, you should have the box sitting on a person's lap, to minimize impact when you're going over humps and to balance the cake box when you're making turns.
♥ TRANSPORTATION: Drive carefully. Taxing a car or a taxi if possible is always advised instead of public transport.
Go slow when crossing humps, keep the air con blasting, make gentle turns, and most importantly, do not hit the brakes suddenly, or your cake might topple over / slide around in the box / fly from the seat onto the floor. If you're taking a taxi, inform your driver that you have a delicate cake on board.
♥ HANDLING: Handle with care.
Now this might sound like common sense, but some people do not realize just how fragile cakes can be. Always keep the cake box leveled, sturdy and cool. If you cannot collect your own cake, make sure you get a responsible friend to do it for you, and have them read through this page as well to keep them informed as well.
For more information on our cakes, check out our F.A.Q page or drop us an Enquiry form that can be found to the right of this page!
The Baking Fairy
Hi! My name is Jessica and Shiberty's Sweets is my passion.
I adore customizing personalized cakes to make people happy on special occasions.
Everyone loves pretty things and finger-lickin yummy food... Here at Shiberty's Sweets, we combine those two elements for you!